Business listingDetroit
Pediatrician

Universal Pediatrics

Pediatrician · Detroit

2.237 reviews

4727 St. Antoine St #404, Detroit, MI 48201

Universal Pediatrics

About

Located at 4727 St. Antoine St #404 in Detroit, Universal Pediatrics serves the local community as a pediatric medical practice. The office is noted for maintaining a clean environment and providing patients with appointment reminders, which some families have found helpful for managing their children’s care. The practice is home to several physicians who are frequently described by long-term patients as empathetic, knowledgeable, and deeply committed to the well-being of their young patients. However, the patient experience at this location is often characterized by significant logistical challenges. Many families report experiencing extensive wait times, sometimes exceeding an hour or more, regardless of their scheduled appointment times. Furthermore, the practice has faced consistent feedback regarding the administrative side of the office, with patients frequently citing difficulties in reaching the staff by phone and expressing concerns regarding the professionalism and communication style of the front desk team. While the medical expertise of the doctors remains a primary draw for many families, these ongoing operational issues have become a notable point of frustration for those navigating the practice.

Reviews Universal Pediatrics

While patients consistently praise the pediatricians for their knowledge and care, the practice is severely hindered by unprofessional administrative staff and extreme wait times. Many long-term families are considering leaving due to the inability to reach the office by phone and poor scheduling management.

Strengths

  • Knowledgeable and caring doctors

Weaknesses

  • Excessive appointment wait times
  • Unresponsive phone lines
  • Unprofessional and rude staff
  • Lack of appointment reminders

Opening hours

Friday
9 AM–3 PM
Monday
9 AM–3 PM
Sunday
Closed
Tuesday
9 AM–3 PM
Saturday
Closed
Thursday
9 AM–3 PM
Wednesday
9 AM–3 PM

Contact

Universal PediatricsDetroitPediatrician

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